FAQ

1. What does My Vacation do?
2. Where can I buy it?
3. Where do I get news about My Vacation?
4. Does it support iPod Touch?
5. What are advantages when using an iPhone 3GS?
6. I need help using the app - where can I get answers?
7. How can I get photos into My Vacation which I took elsewhere?
8. How do I get photos and journals out of the app?
9. How is My Vacation data backed up?
10. Does finding the GPS location mean I need to enable data roaming when abroad?
11. I don’t get a matching location when I type xxxx in.  What can I do?
12. Are new features going to be added soon?

What does My Vacation do?

My Vacation is available from the App Store in all stores for a price equivalent to $3.

Where do I get news about My Vacation?

• From this site
• Facebook
• Twitter (Jasper_Apps)
• RSS feed

Does it support iPod Touch?

It can be used by iPod Touch users, but without a camera it will mean some time will need to be spent after the trip to import photos and set captions/locations. 

During the trip you can still write journals, use pack lists and when in a Wi-Fi area you can view maps and links.  If you buy a pair of Apple headphones you can also record audio journals.

What are advantages when using an iPhone 3GS?

• You can record video.
• The camera is improved (3 mega-pixels rather than 2).  This equates to photos of 2048x1536 rather than 1600x1200 when maximum photo size is selected.

I need help using the app - where can I get answers?

• Help can be found in the app, from clicking ‘Help’ on the page where you see the list of Vacations/Holidays.
• Send an email to Jasper Apps Support (support@jasperapps.com).

How is My Vacation data backed up?

• Every time you sync with iTunes all application data is backed up.
• Each photo taken is stored to the camera roll
• There is no current option to sync data to Jasper Apps website, however, see above question on the numerous ways you can export the data for your own archiving.

Data roaming charges are very expensive.  The only limitation this imposes on the ‘building’ of the travel journal is with the geo-locating of each photo (finding it’s location and showing a map).
 

The iPhone uses assisted GPS (A-GPS) which means that it has a full GPS unit that doesn’t require an internet connection.  However, with an internet connection (3G or WiFi for example) it finds it’s position much more quickly.

Once you’ve taken the photo you can see if the location has been found on the little map.  Try to keep the phone on until the blue ring closes in around the blue sphere.  As the ring gets closer it indicates the location has been more accurately identified. 

It could take a long time when you first use GPS with no internet connection, in a new area.  However, after finding it’s position it should be quicker when taking subsequent photos in the same area.

If you keep your phone in airplane mode to avoid costly incoming calls, all radios including GPS and wifi are disabled. A better option here is to remove the SIM card. Then you can safely use GPS and wifi without risking huge roaming charges.

I don’t get a matching location when I type xxxx in.  What can I do?

Having a matching location is helpful, not just in saving you typing time, but also so it’s map location can be found.

 The place names and locations are found by using a look-up using Geonames service.  This has a huge database but sometimes will not have smaller places.  In case there is no internet connection of in the rare case that Geonames service is not available there is a database of major cities stored within the app.

If Geonames doesn’t recognise the place

Are new features going to be added soon?

There will definitely be plans for further updates and I have some exciting features in the pipeline.